Data Controller

Batubergsa SARL
11 rue de Magdebourg, 75016 Paris, France
SIRET 930 776 265 00017

Personal Data We Collect

• Account Information: name, email, phone number, billing and shipping address
• Order Details: purchased products, transaction dates, payment confirmations
• Website Usage: IP address, browsing behavior, device information (via cookies)

Legal Basis for Processing

• Contract performance: to fulfill orders and manage accounts
• Consent: for marketing communications and non-essential cookies
• Legitimate interests: for fraud prevention, analytics, and site improvement

How We Use Your Data

• Process and deliver orders
• Provide customer support
• Send product updates, newsletters (you may unsubscribe at any time)
• Improve website functionality and user experience

Data Sharing

We may share data with:

• Logistics partners (for delivery)
• Payment service providers (for transaction processing)
• IT and analytics providers (for hosting and site performance)

Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined—generally, 5 years for commercial records (per French accounting law) and until you request deletion for marketing data.

Your Rights under GDPR

You have the right to access, rectify, erase, restrict processing, or port your data. To exercise your rights or withdraw consent, contact our Data Protection Officer at dpo@batubergsa.com. You may also lodge a complaint with the CNIL.

Cookies & Tracking

We use essential cookies for site operation and non-essential cookies (analytics, marketing) with your consent. Manage your preferences via the cookie banner.